Customer Portals

ICON enables immediate, self-service access to the latest study information and documentation through the One ICON Portal.

Customer Portals


ICON enables immediate, self-service access to the latest study information through the One ICON Portal. The OneICON portal is a web-based portal solution that provides a single point of access to the study documentation and information from multiple systems.

  • Access to automated reports from multiple systems
  • Single sign-on to ICON’s Lab and IVR systems (ICOLabs and ICOPhone)
  • Links to 3rd party systems
  • Simplified collaboration with ICON teams
  • Access to images from ICON’s CRF WorkManager system
  • Centralised communication
  • Document posting area
  • Study contact information