Global Central Laboratories
ICON provides a full range of laboratory services that are dedicated exclusively to clinical development.
Global Site Support
ICON Central Laboratories has served thousands of Investigator sites in over 70 countries. We realise that the quality results we produce for our sponsors are largely dependent upon the quality of support we provide to these sites.
That’s why we’ve structured our Global Client Services department to respond to our sites seven days per week, with the ability to track and follow up on data queries and site questions using one globally accessible site management database.
Our global site support also includes:
- 24x7 support in over 170 languages through an on-demand language interpretation service from interpreters that are familiar with medical terminology .
- Dedication to client satisfaction through annual surveys conducted for both clients and Investigator sites.
- An Investigator Site Resource Centre