Electronic Patient Reported Outcomes (ePRO)

Electronic Patient Reported Outcomes (ePRO)


ICON manages electronic patient reported outcomes through our ICOPhone™ ePRO application.

ICON's ICOPhone™ ePRO application offers real-time access to patient data, faster validation of that data and more accurate and reliable data. It reduces the typical implementation time of traditional IVR/IWR systems, enabling studies to reach critical milestones quicker and regulatory submissions to be submitted sooner. In addition increased patient compliance improves the validity of study data, providing more concrete scientific results for clinical studies.

Using ICOPhone™ in lieu of paper diaries increases compliance and eliminates the substantial cost of data entry. Patients will call ICOPhone™ or log onto the website at their convenience and enter information as prompted. Additionally, the system delivers a reminder call for patients who have not accessed the system within a predetermined time period. Both the system and technical support are available 24 hours/day.

The ICOPhone™ ePRO application can be utilised to collect patient quality of life data, and assess cognitive function as well as patient satisfaction.